2D Geotiff data not showing on Ion

Hi all, I have issue where my 2D geotiff data wont show up on Ion, the 2D data plan displayed correctly in Qgis but remain blank on Ion, although the coordinate seems to be right when viewing on Ion asset page.

Preview of 2D geotiff, coordinate is correct but the 2D layer did not show up
kkip comm

2D geotiff when viewed in Qgis

Thanks for your help.

Can you please provide your asset ID so we can diagnose this issue further? Thanks.

Hi sure, the asset ID is 477561, thanks for the quick response.