# Cesium Ion Outage

**URL:** <https://community.cesium.com/t/cesium-ion-outage/43763>\
**Category:** Cesium ion\
**Created:** [October 20, 2025, 9:01am UTC](https://community.cesium.com/t/cesium-ion-outage/43763 "2025-10-20T09:01:48Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Jamestoz1010](https://sea2.discourse-cdn.com/cesium/user_avatar/community.cesium.com/jamestoz1010/32/28173_2.png) [@Jamestoz1010](https://community.cesium.com/u/Jamestoz1010)\
**Post date:** [October 20, 2025, 9:01am UTC](https://community.cesium.com/t/cesium-ion-outage/43763/1 "2025-10-20T09:01:48Z")

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I cannot open cesium ion in the web, and my basemap will not load in cesiumJS

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**Author:** ![mike.frederick](https://sea2.discourse-cdn.com/cesium/user_avatar/community.cesium.com/mike.frederick/32/31828_2.png) [@mike.frederick](https://community.cesium.com/u/mike.frederick)\
**Post date:** [October 20, 2025, 9:12am UTC](https://community.cesium.com/t/cesium-ion-outage/43763/2 "2025-10-20T09:12:44Z")

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Hi,

Thank you for reporting this issue. We are aware of it and looking into it. The underlying cause seems to be an AWS outage in the `us-east-1` region. Please see our post here for more details: [Temporary outage with Cesium ion - Cesium ion - Cesium Community](https://community.cesium.com/t/temporary-outage-with-cesium-ion/43762/2). We will update you as soon as we know more.