# Cesium Tilesets dont load on pixelstream service

**URL:** <https://community.cesium.com/t/cesium-tilesets-dont-load-on-pixelstream-service/36022>\
**Category:** Cesium for Unreal\
**Created:** [October 24, 2024, 8:51am UTC](https://community.cesium.com/t/cesium-tilesets-dont-load-on-pixelstream-service/36022 "2024-10-24T08:51:48Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![CoulterHeiberger](https://sea2.discourse-cdn.com/cesium/user_avatar/community.cesium.com/coulterheiberger/32/26367_2.png) [@CoulterHeiberger](https://community.cesium.com/u/CoulterHeiberger)\
**Post date:** [October 28, 2024, 5:40am UTC](https://community.cesium.com/t/cesium-tilesets-dont-load-on-pixelstream-service/36022/4 "2024-10-28T05:40:40Z")

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Hello! I’m facing this issue as well.

- Clearing DNS isn’t possible(?) because I use Arcware to rent VM’s for Pixel Streaming.
- I’ve deleted cesium-request-cache.sqlite, reuploaded the package, and tiles still don’t stream.
- Restarting the machine shouldn’t(?) matter, as the VM’s startup on request.

I’m not sure how installing the Starfield Services Root Certificate Authority from AWS will work, since I rent out VM’s from Arcware, as recommended [HERE](https://community.cesium.com/t/known-issue-tilesets-not-loading-in-packaged-unreal-apps/36043/17)

My project is packaged to Windows. This issue arrived within the last month. All of my previously uploaded and working projects are broken, failing to load your gorgeous tile sets ☹

I can provide a link to the Arcware stream and/or .zip package directly to a Cesium Team member, if requested.

Hope to get this fixed soon… Thank you!

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_[View the full topic](https://community.cesium.com/t/cesium-tilesets-dont-load-on-pixelstream-service/36022)._