# HELP. My Unreal Cesium Package is not loading cesium tiles

**URL:** <https://community.cesium.com/t/help-my-unreal-cesium-package-is-not-loading-cesium-tiles/36512>\
**Category:** Cesium for Unreal\
**Created:** [November 12, 2024, 11:25am UTC](https://community.cesium.com/t/help-my-unreal-cesium-package-is-not-loading-cesium-tiles/36512 "2024-11-12T11:25:21Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![Kevin\_Ring](https://sea2.discourse-cdn.com/cesium/user_avatar/community.cesium.com/kevin_ring/32/2003_2.png) [@Kevin\_Ring](https://community.cesium.com/u/Kevin_Ring)\
**Post date:** [November 12, 2024, 11:44am UTC](https://community.cesium.com/t/help-my-unreal-cesium-package-is-not-loading-cesium-tiles/36512/2 "2024-11-12T11:44:21Z")

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Hi @Anas_Ali_Khan, welcome to the community!  
It sounds very likely that you’re running into the problem described in this thread. I suggest you skip down to this particular post and try the solution mentioned here:

> [@KNOWN ISSUE: Tilesets not loading in packaged Unreal apps](https://community.cesium.com/t/known-issue-tilesets-not-loading-in-packaged-unreal-apps/36043/24):
>
> I’m slowing learning a bit more here… From what I can gather piecing together information from various non-authoritative sources, Windows has a mechanism where it automatically downloads new certificate authority certificates from Windows Update on-the-fly as they’re needed. However, it can only do this for applications that use the “proper” Windows APIs to manage certificates. Presumably, this does not include Unreal Engine. Therefore, if you’re running on a system where the “Starfield Servic…

The rest of the thread may be helpful for context, though.

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_[View the full topic](https://community.cesium.com/t/help-my-unreal-cesium-package-is-not-loading-cesium-tiles/36512)._