# I need help, Who can help me ablout this problem

**URL:** <https://community.cesium.com/t/i-need-help-who-can-help-me-ablout-this-problem/14214>\
**Category:** CesiumJS\
**Created:** [June 26, 2021, 5:01am UTC](https://community.cesium.com/t/i-need-help-who-can-help-me-ablout-this-problem/14214 "2021-06-26T05:01:49Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![yuechuandong](https://sea2.discourse-cdn.com/cesium/user_avatar/community.cesium.com/yuechuandong/32/3476_2.png) [@yuechuandong](https://community.cesium.com/u/yuechuandong)\
**Post date:** [June 26, 2021, 5:01am UTC](https://community.cesium.com/t/i-need-help-who-can-help-me-ablout-this-problem/14214/1 "2021-06-26T05:01:49Z")

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![whattheproblem](https://global.discourse-cdn.com/cesium/original/2X/6/69a2341c2e24675a671ac6ca07fb5c31af1963b7.png)

Like the picture show the problem ,Who can help me to solve that ~~

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**Author:** ![sam.rothstein](https://sea2.discourse-cdn.com/cesium/user_avatar/community.cesium.com/sam.rothstein/32/6584_2.png) [@sam.rothstein](https://community.cesium.com/u/sam.rothstein)\
**Post date:** [June 27, 2021, 8:15pm UTC](https://community.cesium.com/t/i-need-help-who-can-help-me-ablout-this-problem/14214/2 "2021-06-27T20:15:28Z")

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@yuechuandong

Welcome to the community! It seems like you are having trouble uploading data to Cesium ion. [Here](https://cesium.com/learn/3d-tiling/tiler-data-formats/) is a guide that lists valid data formats. This guide also includes a section called `Upload Instructions` which you may find helpful. What data formats are you trying to upload? Are you uploading data from 3ds max or another 3rd-party application?

-Sam