# Not able to load terrain from cesium ion

**URL:** <https://community.cesium.com/t/not-able-to-load-terrain-from-cesium-ion/8629>\
**Category:** CesiumJS\
**Created:** [September 9, 2019, 6:22am UTC](https://community.cesium.com/t/not-able-to-load-terrain-from-cesium-ion/8629 "2019-09-09T06:22:19Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Chaitanya\_Jalluri](https://avatars.discourse-cdn.com/v4/letter/c/e79b87/32.png) [@Chaitanya\_Jalluri](https://community.cesium.com/u/Chaitanya_Jalluri)\
**Post date:** [September 9, 2019, 6:22am UTC](https://community.cesium.com/t/not-able-to-load-terrain-from-cesium-ion/8629/1 "2019-09-09T06:22:19Z")

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**1. A concise explanation of the problem you’re experiencing.**

I have uploaded my own terrain and the tile in the cesium ion. When i am loading on cesium globe, Tile(10MB) is loading very fast but the terrain(40MB) is unable to load. It is showing the error “Failed to load resource: the server responded with a status of 404 ()”. Any Help?

**2. A minimal code example. If you’ve found a bug, this helps us reproduce and repair it.**

**3. Context. Why do you need to do this? We might know a better way to accomplish your goal.**

**4. The Cesium version you’re using, your operating system and browser.**

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**Author:** ![omar](https://sea2.discourse-cdn.com/cesium/user_avatar/community.cesium.com/omar/32/1999_2.png) [@omar](https://community.cesium.com/u/omar)\
**Post date:** [September 9, 2019, 11:37am UTC](https://community.cesium.com/t/not-able-to-load-terrain-from-cesium-ion/8629/2 "2019-09-09T11:37:09Z")

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Are you able to share a Sandcastle example I can run of this issue, or the asset ID?

If you can’t share it publicly you can reach out to [support@cesium.com](mailto:support@cesium.com).