Can't login in unreal engine

[Mohammad_Sayed]

I can’t login in to the plugin window in Unreal Engine, i can log in in to the browser but when I click on connect to cesium ion it just keeps loading and when I click on open a new browser it doesn’t open any link, and when I click on copy link nothing is copied to the clipboard, dows any one else have this issue?

here is the output log error:
(1) LogWindows: LaunchURL
LogHttp: Warning: 00000812E8820000: request failed, libcurl error: 35 (SSL connect error)
LogHttp: Warning: 00000812E8820000: libcurl info message cache 0 (Hostname api.cesium.com was found in DNS cache)
LogHttp: Warning: 00000812E8820000: libcurl info message cache 1 ( Trying 108.159.120.35:443…)
LogHttp: Warning: 00000812E8820000: libcurl info message cache 2 (Connected to api.cesium.com (108.159.120.35) port 443)
LogHttp: Warning: 00000812E8820000: libcurl info message cache 3 (ALPN: curl offers http/1.1)
LogHttp: Warning: 00000812E8820000: libcurl info message cache 4 (TLSv1.3 (OUT), TLS handshake, Client hello (1)
LogHttp: Warning: 00000812E8820000: libcurl info message cache 5 (Recv failure: Connection was reset)
LogHttp: Warning: 00000812E8820000: libcurl info message cache 6 (OpenSSL SSL_connect: Connection was reset in connection to api.cesium.com:443 )
LogHttp: Warning: 00000812E8820000: libcurl info message cache 7 (Closing connection)
LogHttp: Warning: 00000812E8820000: libcurl info message cache 8 (Recv failure: Connection was reset)
LogHttp: Warning: 00000812E8820000: libcurl info message cache 9 (Recv failure: Connection was reset)
LogCesiumEditor: Error: Error obtaining appData: Request failed: ConnectionError
LogCesiumEditor: Error: Error connecting: Failed to obtain _appData, can’t create connection

(2) LogCesiumEditor: Error: Error connecting: Failed to obtain _appData, can’t create connection
LogCesiumEditor: Error: Failed to obtain ion server application data: Received response code 403

[azrogers]

First off, what country are you in? We recently had to add additional countries to our list of blocked IP addresses to comply with US law, so if you’re trying to connect from, say, Russia, you wouldn’t be able to.

Assuming that’s not the issue, you can try manually creating a token from Cesium ion. You can find this in the Access Tokens tab on Cesium ion. Once you have the token, you can copy it and paste it in the token window like so:

Please let me know if this helps!