Terrain tile doesn't exist

Cesium ion
1

I created a new terrain provider by merging a custom terrain file (GeoTiff source) with cesium World terrain.

When using this new terrain provider, I recieve the following error:

An error occurred in "CesiumTerrainProvider": Failed to obtain terrain tile X: 3985 Y: 780 Level: 12. Error message: "RuntimeError: Terrain tile doesn't exist Error at new RuntimeError (https://localhost:4200/scripts.js:7111:13) at requestTileGeometry$1 (https://localhost:4200/scripts.js:47681:29) at CesiumTerrainProvider.requestTileGeometry (https://localhost:4200/scripts.js:47676:12) at doRequest (https://localhost:4200/scripts.js:313788:46) at requestTileGeometry (https://localhost:4200/scripts.js:313813:5) at processTerrainStateMachine (https://localhost:4200/scripts.js:313643:7) at GlobeSurfaceTile.processStateMachine (https://localhost:4200/scripts.js:313317:7) at GlobeSurfaceTileProvider.loadTile (https://localhost:4200/scripts.js:318625:22) at processSinglePriorityLoadQueue (https://localhost:4200/scripts.js:323664:20) at processTileLoadQueue (https://localhost:4200/scripts.js:323615:26)"

I assumed Cesium Ion would add these levels in during the tiling process. Is their something that needs to be done to the source GeoTiff?

2

Hi Tom

Any chance you are able to share a sandcastle for us to check out? Feel free to DM me.

There is a chance that it the tiling worked correctly and these are noisy errors. The Sandcastle will help us confirm.

Regards
Shehzan Mohammed

3

thanks @Shehzan_Mohammed, I’ll DM you just to hide my token etc