Browser supports WebGL, but initialization failed

CesiumJS
1

We have a user that can run WebGL and see the spinning square, but their initialization fails.
The machine they use is a Dell E5510 running Windows 10, which is about 9 years old.

Do you have any idea what the problem may be or if something they can do ?

RuntimeError: The browser supports WebGL, but initialization failed.
Error
at new QS (https://cesium.com/downloads/cesiumjs/releases/1.106/Build/Cesium/Cesium.js:76:120)
at rve (https://cesium.com/downloads/cesiumjs/releases/1.106/Build/Cesium/Cesium.js:3557:56114)
at new Hl (https://cesium.com/downloads/cesiumjs/releases/1.106/Build/Cesium/Cesium.js:3557:50588)
at new ji (https://cesium.com/downloads/cesiumjs/releases/1.106/Build/Cesium/Cesium.js:12670:3559)
at new LC (https://cesium.com/downloads/cesiumjs/releases/1.106/Build/Cesium/Cesium.js:14431:11575)
at new Li (https://cesium.com/downloads/cesiumjs/releases/1.106/Build/Cesium/Cesium.js:14477:97823)
at about:blank:49:24

2

Hi SpaceStation22,

Iā€™m going to move this to the CesiumJS category since it is related to rendering in CesiumJS. Hopefully that will give it more visibilty to others who might have had a similar issue.

1 Like