Can't sign in from the webpage, 403 error with XML response

Cesium ion
1

Hi everyone, When I’m trying to sign in to upload tiles on cesium ion it I am getting an error where it gives me a 403 on a XML file.

imagen
imagen2860×744 189 KB

I seem similar errors here but usually is using libraries, I’m just using the website, I have tried both Firefox and Chrome, and seem to be getting the same error, any ideas why is happening?

2

Hi,

Are you still seeing the above error? Can you please answer a few questions if you are still seeing the above error:

  1. What OS and browser versions are you using?
  2. Did you try to connect using an incognito window to make sure there aren’t any external plugins causing this issue?
  3. Which country are you trying to reach the website from?

Thanks,
Ankit

3

Hi, thanks for your reply!

  1. Yes, I’m still seeing the error
  2. I tried in Firefox 129.0.1 (64-bit) and Chrome 127.0.6533.120 (Build oficial) (64 bits) on Windows 11.
  3. I have tried on incognito window, still shows the same error.
  4. Colombia

I did find a way to login, I tried using VPN and with it I can sign in without troubles, but is an odd solution to use a VPN every time I try to login in.

4

Thanks for providing me the information. When you are not using your VPN are you by any chance using proxies or a hosting provider to access the ion website?

5

Hi, and thanks for your help!

No, I’m not, but I’m using my work internet to connect, my work doesn’t really have any filters or anything in the network, is just a small startup so there has not been any need, and I have previously logged in without troubles to cesium ion, this is just a recent issue.

Once again thanks!

6

Today cesium started to work again, don’t know why, maybe was a network issue with my ISP? anyway is working now! Thanks for your help anyway :grin:

7

Hi,

Glad to see that the issue was resolved. Please let us know if there is anything else you would need from us

Thanks,
Ankit