I packaged an Unreal Engine app of a digital twin. But It is not running on some systems. The tiles are not loading, The systems have gpus rtx 3060 - 4090. On my rtx 2070 laptop it was not loading tiles at first but after connecting to a vpn ( which is strange ) It somehow started loading them. After turning off the vpn it kept working. But on some PCs it is not loading the tiles. What can be the issue?? I packaged the build in unreal 5.3 with cesium.
Hi @Anas_Ali_Khan, welcome to the community!
It sounds very likely that you’re running into the problem described in this thread. I suggest you skip down to this particular post and try the solution mentioned here:
The rest of the thread may be helpful for context, though.
Hi @Kevin_Ring Thanks for replying.
Earlier I was able to run it after installing the certificate on the old build. But because of some optimizations we had to repackage the app. So I noticed that there was a cesium plugin update So, I also updated the cesium for unreal plugin to the latest version from the epic games launcher. But after repackaging, it again gave us the same problem. what’s more strange is that the old build that ran after installing the certificate also stopped showing the tiles. What can be the problem now. As our cesium unreal plugin was updated and the app was packaged again, we already have the certificate installed. We also typed the powershell command in the thread. But still nothing working. What should we do?
I’m not sure @Anas_Ali_Khan. It sounds like it could be a completely different problem. Can you share your complete log?