My asset has been converted, but the download does not proceed. Asset number is 4383776. Need help.
Hi Criv,
Is this the same issue as the one I reported here?
yes!
Error message is same.
My data is fbx between about 1gb and 4gb.
Hi,
Yesterday based on a similar thread, we had identified this issue to be a bug in our archiving pipeline. The bug should now have been fixed. Please try to re-toggle your archive and let us know if you see any issues. If you would like us to re-run any archives for you, please provide the asset ids associated with them.
Thanks,
Ankit