When converting a file from an S3 bucket, I get a "something went wrong" message

Until yesterday, I was able to tiling successfully in the same environment and file, but today everything started to fail.
However, if I upload the same file directly to Ion without going through S3, the conversion completes successfully.

Are there any incidents?

Thanks for reporting the issue, we’re actively looking into this to be sure we can reproduce it and will post an update as soon as we have it.

@Kosuke This issue is now fixed. I was going to restart the job for you, but it looks like you already may have deleted the asset. Please try again and it should work.


Thank you very much.
I just tried it and it worked.