Error upon uploading a 3d tiles model to cesium ion

Cesium ion
1

Upon loading a 3d tile with mulitiple dae files received the below error.
Something went wrong with this asset. To report this issue, please email support@cesium.com with the asset ID: 2765487.

To help resolve this faster, include any relevant information about your data, such as what software you used to export it.

2

Hi,

Looking at the logs, it seems like the job associated with the asset id has passed. Can you please share with me a screenshot of what you are seeing on the screen? This might be a bug with what is shown on the client and backend

Thanks,
Ankit

3

Hi
Sharing Screenshot

image
image660×733 32.1 KB

4

Hi,

It looks like the asset has a tileset.json that is pointing directly to a dae file which is causing errors when rendering. A 3d tile tileset doesn’t contain dae files so the model is unable to be read by Cesium ion when loading it. I would advise you to check the model and pull the dae file out and upload that to be run through the model tiling pipeline.

Thanks,
Ankit

5

Yes my zip contains multiple .dae files and tileset points to those .dae files. Will i need to convert the dae files to some other format?

6

Hi,

Yes if you want to upload the dae files as a 3d Tiles dataset, you would have to ensure that the dataset is compliant with the 3D Tiles spec: 3D Tiles Specification

Alternatively, the recommended approach would be that you can upload your dae files directly and let ion tile them to 3D Tiles as a 3D Model upload.

Thanks,
Ankit