Photorealistic Tiles wont appear in Unreal 5.5.4

Cesium for Unreal
1

Have a bunch of projects / levels that were running perfectly yesterday. Today none of the tiles appear.

I’ve checked around here a bunch and can’t find a solution. I’ve tried updating tokens as well, no changes.

Even when i create a new level in a fresh project the georeference and tiles are completely empty.

Is there an issue with google photorealistic tiles today? Would love some advice please.

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2

Update: Tried the cesium example files in the unreal library and those are empty too.

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3

Hi @DLGNCE, welcome to the community!

I’m sorry that you’re experiencing technical issues – they sound rather disruptive! However, we’re able to load Google Photorealistic 3D Tiles on our end, so I’m not sure what could be going on. Can you provide us with more information?

  • What region (country) are you trying to access data from?
  • Are you streaming Google Photorealistic 3D Tiles through Cesium ion, or your own Map Tiles API key?
  • Are you able to stream other tilesets like Cesium World Terrain?
  • Are there any errors or warnings being printed to the Output Log? These would be most helpful for us to diagnose the issue.

Thank you in advance!

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4

Thanks Janine,

  • I’m in the USA.
  • Through Cesium Ion
  • Other tilesets come through distorted (see screenshot)
  • Output log below, don’t see any errors.

Cmd: MAP LOAD FILE=“../../../../../../Users/stuar/Documents/Unreal Projects/GoogleMapShots 5.5/Content/WarehouseRendering.umap” TEMPLATE=0 SHOWPROGRESS=1 FEATURELEVEL=4
LogWorld: UWorld::CleanupWorld for TESTTER, bSessionEnded=true, bCleanupResources=true
LogSlate: InvalidateAllWidgets triggered. All widgets were invalidated
LogAudio: Display: Audio Device unregistered from world ‘None’.
LogUObjectHash: Compacting FUObjectHashTables data took 0.83ms
LogWorld: UWorld::CleanupWorld for WarehouseRendering, bSessionEnded=true, bCleanupResources=true
LogSlate: InvalidateAllWidgets triggered. All widgets were invalidated
LogUObjectHash: Compacting FUObjectHashTables data took 0.78ms
LogUObjectHash: Compacting FUObjectHashTables data took 0.74ms
LogAudio: Display: Audio Device (ID: 1) registered with world ‘WarehouseRendering’.
LogChaosDD: Creating Chaos Debug Draw Scene for world WarehouseRendering
LogCesium: Loading tileset for asset ID 2275207
LogCesium: Loading tileset for asset ID 2275207 done
LogEditorServer: Finished looking for orphan Actors (0.000 secs)
LogUObjectHash: Compacting FUObjectHashTables data took 0.73ms
Cmd: MAP CHECKDEP NOCLEARLOG
MapCheck: Map check complete: 0 Error(s), 0 Warning(s), took 0.049ms to complete.
LogDerivedDataCache: C:/Users/stuar/AppData/Local/UnrealEngine/Common/DerivedDataCache: Maintenance finished in +00:00:00.000 and deleted 0 files with total size 0 MiB and 0 empty folders. Scanned 0 files in 1 folders with total size 0 MiB.

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5

Hi @DLGNCE,

Thanks for the quick response! That is… very strange behavior, and I’m not sure what could be the cause.

Could I trouble you to uninstall the Cesium for Unreal plugin, then reinstall it clean? I’d like to eliminate the possibility that something got corrupted with the new plugin update. I might even suggest checking for any GPU driver updates, or restarting the machine in case that there’s something going on with the machine’s graphics card. :crossed_fingers:

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6

I uninstalled the plugin, restarted my computer, reinstalled the plugin and relaunched Unreal and we seem to be up and running again. Thanks Janine!

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1 Like
7

Hooray!! :tada: I’m glad the issues have resolved, thanks for letting me know! :smile:

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