Hi,
Just to confirm 2417901 and 2436666 are the same data? I see that 2436666 is still processing. 2417901 exceeded the processing time limit of 24 hours and that is why it failed.
Can you share what type of data is in this file and what software was used to create it?
I see that the data was uploaded with the 3d Model option. A common issue is selecting the 3d Model tiler when the data is better suited to the 3d Capture tiler option (especially with large data sets). Here is an explanation of the difference between 3d Capture and 3d Model. I would recommend trying to tile it with 3d Capture and see if that works.
I’m also moving this to the Cesium ion category since it is related to tiling data on Cesium Ion and not viewing it in Cesium JS